How lean are your products and services?

LEAN CONSUMPTION BENCHMARK

Customer Retention Benchmark Test

In response to client requests to improve loyalty using new business thinking, KnowledgePartners is creating a UK benchmark of over 100 leading brands against the key measures of Lean Consumption and its impact on customer retention.

This Benchmark takes into account many different drivers such as changing lifestyles, post-purchase experience and brand warmth.

The Customer Retention Full Benchmark

The full Benchmark results will be made available to clients. We can also benchmark your company against over 100 brands.

For more information or a presentation of the results simply email Nick Truch at nick.truch@knowledge-partners.com

Or call him on +44 (0) 7771 866618

The Customer Challenge

Lean Solution

Lean Benchmark

Advanced Research

The Lean Consumption Challenge

I have the basics covered, how can I further improve customer retention?
 
Marketing, customer service and research managers are continually trying to understand how to improve customer loyalty.
 
Find out more about how one new area emerging—Lean Consumption— has been linked to a 20% improvement in brand warmth and loyalty.
 
Click here