|
MR2
TM
RESEARCH VALUE BENCHMARK
KnowledgePartners’ ongoing research
on market research (MR2) aims to address the issues of MR effectiveness, usability and ROI. This
comprehensive benchmarking tool provides the opportunity for businesses to
learn from best practice across sectors, identify potential pitfalls and
ultimately get more value from Market Research.
Key Areas of Focus
The market
research (MR) benchmark focuses on:
Key
success factor of effective MR
Knowledge
Management aspects of MR
Usage and
dissemination methods of MR
Identification
of best in practice
Continuous
Benchmarking Programme
Knowledge Partners run an ongoing programme of research into the application and usability of
market research across sectors. The following picture is emerging:
Sources of failure - Brief taking and research design:
Not understanding project objectives
Poor knowledge of the market being researched
Lack of thought and planning
Ambiguous or even wrong questions used
Reporting and presenting results:
Poor overall quality
Too much padding
Lacks creativity
Does not challenge current thinking
Results not tangible enough
Data collection and analysis:
Sample not representative of target population
Not knowing when to stop
Analysis not thorough enough
Results not reliable
|